In our capacity as Productivity Manager, our expert should initiate and carry out a Performance Improvement Program (PIP) with the aim of:
- Improve waterside productivity from 20 to +25 gross moves per hour.
- Incorporating a performance culture.
- Implementing organisational changes.
- Implement new working methods.
The program was based on the purpose built DMAIC, Lean, Six Sigma methods used on other Seaport projects.